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M&S: deeply uncool; deeply right

11th June, 2012 by Martin Wright | 2 comments

Retailer’s commitment to carbon offsetting flies in face of cynics.

Let’s face it. Marks & Spencer has rarely been accused of being a slavish follower of fashion. It was always more cavalry twill than catwalk cool.

OK, in recent years, it’s flirted with designer icons, adding the odd dash of Conran to the mix.  It’s even dipped its toes into hip peer-to-peer greenery with the launch of ‘shwopping’ - the flattery-by-imitation take on Futerra’s clothes swap scheme, swishing.

But in one respect, M&S is being gloriously, resolutely and commendably unfashionable. It’s just announced that its UK operations are now carbon neutral – and that this has been achieved in part through offsetting.

Now, offsetting is about as fashionable these days as shoulder pads and a dodgy mullet. According to conventional wisdom, it’s tokenistic, green guilt stuff: a soft option in place of the hard work of cutting emissions at source.

Well, if M&S was just writing the cheques and carrying on as normal, that accusation might carry some weight. Only it’s not - far from it. Its Plan A programme has cut carbon across the board.

But it knows it can’t be completely carbon-free: no business can hope to achieve that, given our present energy economy.

Many companies, faced with this uncomfortable reality, just shrug their (unpadded) shoulders. Why incur extra costs on something which is clearly deeply uncool, thanks to a combination of holier-than-thou criticism from green fundamentalists and some opportunist sniping from climate sceptics? Particularly when there’s precious little pressure from either customers or shareholders to do so?

So much easier to mutter blandishments about ‘investing in innovation rather than offsetting’. Which sounds all very positive and forward looking – until you realise it does absolutely diddly squat to deal with the carbon you’re pumping into the atmosphere right now, each day and every day.

The unfashionable truth is that the only way to take direct responsibility for those emissions is to enable an equivalent amount to be absorbed, or avoid being emitted, elsewhere. In short, to offset.

So kudos to M&S for flying in the face of fickle fashion, and sticking to their guns.

We hear a lot these days about the need for sustainability to be cool. But sometimes it’s better to be right.

Martin Wright is Editor in Chief of Green Futures

For a wider discussion of the pros and cons of offsetting, see GF’s Special Edition, Offset Positive.

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Comments

Shel Horowitz - Green/Ethica marketing Expert (not verified), 30 June 2012 - 12:26
  • reply

Yes, I have no problem when a company like M&S, that has for many years worked really hard to address numerous interrelated environmental and social justice issues, offsets its remaining carbon.

If that *is* a company's (or individual's) entire solution, I have deep problems with it, for all the reasons listed already. All of us are on a continuum with going green. Even starting back in the 1970s, I'm aware that there are still quite a number of things I can do to further reduce my environmental impact--even having done far more than most people (such as changing the way I brush my teeth to save several gallons of water each time). Each year, I do somewhat more. Example: After nearly 39 years as a vegetarian, I'm still not ready to go completely vegan--but I've swtched to organic farm eggs from local farmers, cut back the dairy and eggs, and begun to replace many of the fancy imported cheeses with locally produced goods.

I even put together an e-booklet called Painless Green that lays out 111 easy, cheap/no-cost ways to lower our carbon footprint, water footprint, and resource use. I'm more concerned with spreading the information than I am with revenues from selling it, so if you'd like a gratis copy, please visit http://painlessgreenbook.com/earthday, and use the code "earthday" (no quote marks).
--Shel Horowitz
Primary author, Guerrilla Marketing Goes Green

Anonymous (not verified), 11 June 2012 - 10:04
  • reply

Completely agree with this blog. Offsetting may not be fashionable and have it's skeptics but how else are M&S going to reduce their footprint beyond all of their internal efficiency measures? The unfortunate reality is people want food that comes from overseas, and at this moment in time transport and energy use have emissions that are unavoidable. By investing in projects that remove carbon dioxide then they're doing a damn lot more than almost any other retailer. Plus if you actually look at M&S's offset projects they have loads of benefits to their local communities http://plana.marksandspencer.com/about/carbon-neutral/meru-and-nanyuki

I think this is a great example of what businesses can do until low carbon fuels etc are available. I hope more retailers follow in M&S' footsteps!

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